Shipping policy

Shipping & Delivery

Orders are shipped Mon–Fri, 10AM–6PM EST from New York. Shipping fees are non-refundable even if an order is returned.

DOMESTIC

All orders are shipped via UPS (no P.O. boxes).

Standard

  • Orders under $500 — $25 flat rate.

  • Orders equal to or greater than $500 — Free standard shipping.

  • Est. delivery 3-7 business days.

Expedited

  • Prices vary based on destination.

  • Orders must be placed by 12PM EST for same-day shipment (excl. weekends and holidays).

INTERNATIONAL

All orders are shipped via DHL Express.

  • Duties and taxes are collected at checkout and passed to your customs office via Global-E.

  • Est. delivery 7-10 business days.

Route Package Protection

Route is an optional add-on that insures your order during transit.

  • Covers against loss, theft, or damage during shipping.

  • Route is non-refundable even if an order is returned.

We strongly recommend selecting this service, as Bronx Banco is not liable for lost, stolen, or damaged packages if Route is not purchased at checkout.